Tally AMC in Purnea, Bihar - Technical Support & Maintenance
Tally AMC (TSS) in Purnea is annual technical support and software updates from Tally Solutions. Silver costs Rs 4,500 + GST; Gold Rs 13,500 + GST. Global IT Care, a 3 Star Certified Partner since 2010, renews, installs, and supports Tally in Purnea and North Bihar.
What is Tally AMC and TSS?
Tally AMC stands for Annual Maintenance Contract, but Tally Solutions calls it TSS (Tally Support Services). It is a yearly subscription that keeps your TallyPrime software updated, secure, and compliant with India's tax and regulatory changes. Every new Tally licence includes 1 year of TSS free. After that, renewal is optional but strongly recommended for businesses that rely on GST, e-invoicing, TDS, TCS, and e-way bills.
TSS is not a backup service or data recovery tool. It is a support and update service. Your Tally data remains in your control, stored locally on your computer or server. TSS ensures that your software receives patches, new features, and access to Tally's connected services like GST compliance and e-invoicing.
Tally TSS Pricing in Purnea (2026)
Tally TSS renewal costs depend on your licence type. These are indicative prices for 2026:
| Licence Type | TSS Annual Cost | With 18% GST | Early Renewal Benefit |
|---|---|---|---|
| Tally Silver (Single User) | Rs 4,500 | Rs 5,310 | +1 free month |
| Tally Gold (Unlimited LAN Users) | Rs 13,500 | Rs 15,930 | +1 free month |
| 2-Year Silver Renewal | Rs 8,100 (10% discount) | Rs 9,558 | Bulk discount |
| 2-Year Gold Renewal | Rs 24,300 (10% discount) | Rs 28,674 | Bulk discount |
Global IT Care, a Tally 3 Star Certified Partner in Bihar, offers TSS renewal at these official rates. Renewing early (before expiry) adds approximately 1 free month to your contract. If you renew for 2 years upfront, you receive about 10% discount on the total cost.
What Does Tally TSS Include?
Active TSS membership gives you:
- Software Updates: Bug fixes, security patches, and new features released by Tally Solutions every quarter.
- Connected GST: Real-time GST rate updates, GSTR-1 and GSTR-2B reconciliation, GSTR-3B filing support, and TDS/TCS compliance.
- E-Invoicing: Automatic IRN (Invoice Reference Number) generation, QR code embedding, and flow to GSTR-1 via IRP (Invoice Registration Portal).
- E-Way Bills: Generate and manage e-way bills directly from TallyPrime for goods transport.
- Technical Support: Email and phone support from Tally Solutions for software issues and data queries.
- Data Integrity Tools: Access to data repair utilities and troubleshooting guides via F1 (Help) menu in TallyPrime.
- License Server Support: Help with TallyPrime Server Monitor, IP/port configuration, and internet connectivity for multi-user setups.
What Happens If TSS Expires?
If you do not renew TSS, your Tally software continues to work offline indefinitely. You can still create invoices, record payments, and run reports. However, you lose:
- Software updates and bug fixes.
- Connected GST and e-invoicing features (IRN generation stops).
- Real-time GST rate updates.
- Technical support from Tally Solutions.
- Access to new compliance features (e.g., new TDS/TCS rules, tax law changes).
Your data is never deleted or locked. Tally is offline-first by design, so you retain full access to your books of accounts. However, for compliance and security, businesses in Purnea and across India should renew TSS annually to stay current with tax law changes and avoid penalties.
How to Enable GST and E-Invoicing with Active TSS
Once TSS is active, enabling GST and e-invoicing in TallyPrime is straightforward:
- Open TallyPrime and go to Gateway of Tally > F11 (Features).
- Press Alt+G to jump to GST settings.
- Set Enable GST to Yes.
- Enter your GSTIN (Goods and Service Tax Identification Number).
- For e-invoicing, enable Enable e-Invoicing and configure your IRP (Invoice Registration Portal) credentials.
- Save and restart TallyPrime.
Once enabled, every invoice you create will automatically generate an IRN and QR code (if TSS is active and internet is connected). The invoice flows to your GSTR-1 automatically. For GSTR-3B filing, go to Gateway of Tally > Display More Reports > GST Reports > GSTR-3B to view and file your monthly return (due 20th of the next month for regular taxpayers).
TSS Renewal Process in Purnea
Renewing Tally TSS in Purnea is simple. You have two options:
Option 1: Online Renewal via Tally Portal
Visit the official Tally Solutions website, log in with your licence details, and renew online using a credit card or net banking. The renewal is instant, and your TSS validity extends immediately.
Option 2: Renewal via Global IT Care (Purnea)
Contact Global IT Care, your Tally Dealer in Purnea, with your licence key and GST number. We process the renewal, issue an invoice, and activate TSS within 24 hours. We also offer on-site installation, training, and data repair services if needed.
Tally TSS vs. Tally on Cloud
Some businesses in Purnea prefer Tally on Cloud instead of desktop TSS. Here is how they differ:
| Feature | Tally TSS (Desktop) | Tally on Cloud |
|---|---|---|
| Installation | Local computer or server | Cloud server (secure RDP) |
| Access | LAN or single user | Windows, Mac, Linux, Android, iOS |
| Cost (with licence) | Rs 4,500-13,500/year + licence | Rs 899-1,299/month (all-in) |
| Uptime | Depends on your internet | ~99.9% guaranteed |
| Backups | Your responsibility | Daily automated backups |
| Offline Work | Yes, full offline capability | No, needs internet |
For small businesses and sole proprietors in Purnea, desktop Tally with TSS is cost-effective and reliable. For multi-branch offices or remote teams, Tally on Cloud is a better fit. Global IT Care can help you choose the right solution.
Common TSS Issues and Solutions
Issue: License Server Error or "License not found" message
Solution: Open TallyPrime Server Monitor, verify the IP address and port are correct, and ensure internet connectivity. Restart TallyPrime. If the error persists, contact Global IT Care for remote support.
Issue: e-Invoicing not working despite active TSS
Solution: Ensure Enable e-Invoicing is set to Yes in F11 (Features). Verify internet connectivity and IRP credentials. Check that your TSS is actually active (not expired). If still stuck, use F1 (Help) > Troubleshooting or call Global IT Care.
Issue: GSTR-1 or GSTR-2B not reconciling
Solution: Go to Gateway of Tally > Display More Reports > GST Reports > GSTR-2B Reconciliation. Ensure all invoices are tagged with correct HSN/SAC codes and GST rates. Run the reconciliation report to spot mismatches. Global IT Care offers data audit and correction services if needed.
Issue: Data corruption or missing invoices
Solution: Immediately back up your Tally data folder. Then go to Alt+Y (Data) > Repair or F1 (Help) > Troubleshooting > Repair. Tally's built-in repair tool fixes most data integrity issues. For complex recovery, contact Global IT Care for professional data repair.
Why Renew Tally TSS Annually?
India's tax laws change frequently. GST rates, TDS/TCS rules, e-invoicing requirements, and compliance deadlines are updated every quarter. Renewing TSS ensures:
- Your Tally software reflects the latest tax rules and compliance requirements.
- You avoid penalties for non-compliance (e.g., incorrect GST rates, missed e-invoicing).
- You get priority support if issues arise during critical periods (month-end, quarter-end, year-end).
- Your data is protected with the latest security patches.
- You can confidently file GSTR-1, GSTR-2B, GSTR-3B, and other returns on time.
For businesses in Purnea managing GST, TDS, or e-way bills, active TSS is not optional-it is essential.
Tally TSS for Multi-User Setups (Gold)
If you use Tally Gold (unlimited LAN users), TSS renewal costs Rs 13,500 + 18% GST per year. Gold TSS covers all users on your local network and includes:
- Unlimited concurrent users on the same LAN.
- Priority technical support from Tally Solutions.
- Advanced connected features (multi-branch GST, consolidated GSTR-1, etc.).
- License server monitoring and troubleshooting.
For businesses with multiple departments or branches in Purnea, Tally Gold with active TSS is the backbone of compliance and operational efficiency. Global IT Care can set up Tally Gold, configure the license server, and manage TSS renewal for your entire organization.
Tally Licence Upgrade and TSS
If you currently use Tally Silver and want to upgrade to Gold, the upgrade cost is Rs 45,000 + 18% GST. After upgrade, your TSS renews at the Gold rate (Rs 13,500 + GST per year). Learn more about Tally pricing and upgrade options. Global IT Care handles the entire upgrade process, including data migration and user training.
Global IT Care: Your Tally Partner in Purnea
Global IT Care is a Tally 3 Star Certified Partner serving Purnea, Bihar, and neighboring districts (Katihar, Araria, Kishanganj, Madhepura) since 2010. We specialize in:
- Tally TSS renewal and activation.
- TallyPrime installation, setup, and configuration.
- GST compliance, e-invoicing, and data audit.
- Multi-user and cloud setup.
- Data repair and recovery.
- On-site training for accountants and business owners.
- Technical support and troubleshooting.
We understand the unique challenges of businesses in Purnea, from small traders to mid-size manufacturers. Our team speaks Hindi, English, and Maithili, ensuring clear communication and personalized service.
Contact Global IT Care for Tally TSS in Purnea
Ready to renew your Tally TSS or need help with GST compliance? Contact Global IT Care, your trusted Tally Dealer in Araria and Tally Dealer in Kishanganj as well. Call us at +91 75469 00951 (WhatsApp or phone) to discuss your Tally needs, get a free quote for TSS renewal, or schedule on-site support. We also serve Madhepura and surrounding areas in North Bihar. Our team is available Monday to Saturday, 9 AM to 6 PM IST. Let us help you keep your Tally software updated, compliant, and running smoothly.
Frequently asked questions
What is Tally AMC or TSS?
TSS (Tally Support Services) is annual maintenance that includes updates, bug fixes, connected GST, e-invoicing, and technical support. Every new Tally licence includes 1 year free.
How much does Tally TSS renewal cost in Purnea?
Silver TSS: Rs 4,500 + 18% GST per year. Gold TSS: Rs 13,500 + 18% GST per year. Early renewal adds ~1 free month; 2-year renewal gets ~10% discount.
What happens if I don't renew Tally TSS?
Tally keeps working offline, but you lose updates, bug fixes, connected GST, e-invoicing, e-way bills, and technical support from Tally. Your data remains safe.
Does TSS include e-invoicing and GST compliance?
Yes. Active TSS enables connected GST, GSTR-1/GSTR-2B reconciliation, e-invoicing with IRN + QR codes, TDS/TCS, and e-way bills in TallyPrime 6.x.
Can I renew Tally TSS online in Purnea?
Yes, via Tally's official portal or through Global IT Care, your 3 Star Certified Partner. We also offer on-site support, training, and data repair.
What is the difference between Silver and Gold TSS?
Silver TSS covers single-user Tally Silver. Gold TSS covers unlimited LAN users on Tally Gold. Gold also includes priority support and more connected features.